FAQs
GENERAL
What services does your business offer?
We provide comprehensive financial solutions including personal and business insurance, retirement planning, investment management, estate planning, and holistic wealth advisory.
Who can benefit from your services?
Our services are tailored for individuals, families, professionals, entrepreneurs, and business owners seeking expert guidance in protecting and growing their wealth.
Are you a licensed financial services provider?
Yes, we are a registered Financial Services Provider (FSP) and fully compliant with the FSCA’s regulatory requirements. FSP 50486
INSURANCE
What types of insurance do you offer?
We offer a wide range of insurance products including life insurance, disability cover, critical illness cover, income protection, business assurance, keyperson insurance, and short-term insurance solutions for both individuals and business.
How do I know what insurance cover I need?
Our qualified advisers assess your current situation, risks, and future goals to recommend the most appropriate insurance solutions for your personal or business needs.
Can I review or update my policy?
Absolutely. Life circumstances change and your cover should reflect that. We offer annual policy reviews or ad-hoc adjustments as needed and enter into defined service level agreements as required.
WEALTH MANAGEMENT
What is wealth management?
Wealth management is a holistic approach to managing your financial life—covering investments, retirement planning, estate planning, tax efficiency, and asset protection—through a personalised strategy.
What investment options are available?
We offer access to a range of local and offshore investments including unit trusts, ETFs, retirement annuities, tax-free savings accounts, endowments, and discretionary portfolios.
Is my money safe?
Yes. All investments are placed with reputable asset managers and platforms regulated by the FSCA. We do not take custody of client funds directly.
WORKING WITH US
How do I get started?
Simply reach out via our website’s contact form, book a free consultation, or call us directly. One of our advisers will guide you through the next steps.
How are your advisers compensated?
Our advisers may earn commission on insurance products and/or charge advice or planning fees for wealth management services. All costs are fully disclosed upfront.
Do I have to sign up for all services?
Not at all. You can engage us for specific services – whether it’s insurance, investment advice, or retirement planning – based on your unique needs.
SUPPORT & ADMIN
What if I need to claim?
We have a dedicated claims support team that assists you throughout the process—ensuring your claim is submitted promptly and resolved fairly.
Can I access my policy or investment statements online?
Yes. Most of our partner platforms offer secure online access to your portfolio and policy documents.
How often do you review client portfolios?
We recommend an annual review at minimum or sooner if there’s a change in your life circumstances such as marriage, a new job, or retirement. Once again a specific service level agreement can be entered into between you and your advisor.